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Utility Billing Division
For questions regarding your bill amount, consumption, payment verification or final bill, please call 630-594-1011. Our office hours are: Monday, Wednesday, Thursday and Friday, from 8:00 AM to 5:00 PM. Tuesday, from 8:00 AM to 7:00 PM. And Saturday, from 9:00 AM to 12:00 PM. For an after-hours emergency, please call the non-emergency Police Department number at 630-350-3455.

You may also contact us via e-mail at

The water and sanitary sewer systems in the Village are maintained by the Department of Public Works/ Water Division. You may contact Public Works by calling 630-350-3435

All new water and sewer extensions are to meet the requirements of the Village's Standard Specifications for Design and Construction and the requirements of the Illinois Environmental Protection Agency.

Permits may be acquired through the Community & Economic Development Department. For information regarding proposed water and sanitary sewer extension projects in the Village of Bensenville, contact the Village of Bensenville Community & Economic Development Department at 630-350-3413.