COVID-19 Information Portal

COVID-19 Update: March 18, 2021 - Bridge to Phase 5

Governor J.B. Pritzker announced a plan and guidelines to bridge from Phase 4 (current phase) to Phase 5 of the Restore Illinois Plan. According to the announcement, once 70% of residents 65 and older have been vaccinated and barring any reversals in our COVID-10 hospitalizations and deaths for a 28-day monitoring period, the Bridge to Phase 5 will begin with increased capacity limits in both indoor and outdoor settings. Once 50% of residents 16 and older have been vaccinated and stable or declining COVID-19 metrics are recorded during a 28-day monitoring period, Phase 5 will be implemented, removing capacity limits altogether.

While regulations are rolled back gradually, continue to follow public health guidelines including social distancing and mask wearing.  See full Bridge to Phase 5 details.

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COVID-19 Update: February 3, 2021 Region 8 moves to Phase 4

The Illinois Department of Public Health (IDPH) has announced region 8 (DuPage & Kane) moved to Phase 4. While great progress has been made, in order to continue safely reopening, we have to keep practicing the 3 Ws: wearing your mask, watching your distance, and washing your hands. For more informations visit the IDPH Regions 8 and 9 Move to Phase 4 webpage.

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Vaccine Information from DuPage County Health Department 

Since the pandemic began, DuPage County has been preparing to make one or more COVID-19 vaccines available as soon as possible. There is a nation-wide limited supply of COVID-19 vaccines, however it is believed that vaccine access will continually increase in the weeks and months to follow. The DuPage County Health Department is working with partners at all levels, including hospitals, health care providers, and community leaders, on flexible COVID-19 vaccination programs that can accommodate different vaccines and scenarios.

  • Vaccine Registration: Residents can sign up to receive updates on when and where their designated groups may begin to receive vaccines at
  • Frequently Asked Questions: The DCHD has compiled a list of frequently asked questions related to the vaccine, including “When do I get my vaccine?” to “What is the plan for 1b?” This list is updated weekly. Residents are encouraged to review this list to find out more information about the DCHD plan regarding vaccinations.
  • DCHD Vaccine Website: For information regarding the COVID-19 Vaccine, visit the DCHD Vaccine webpage.

How You Can Help Stop the Spread of COVID-19

The Village of Bensenville is taking this call-to-action seriously and is encouraging all community members to encourage safety protocols set forth by the CDC to help stop the spread of COVID-19.

  • Wear a face mask when social distancing cannot be maintained and where required, specifically in public places.  
  • A minimum of 6-ft of social distancing is required from any individual who does not reside in your home.
  • Wash your hands often with soap and warm water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
  • Clean and sanitize commonly used surfaces.
  • If you have traveled to a COVID-19 hotspot, the Illinois Department of Public Health recommends a stay home period of 14 days from the time you left an area with widespread or ongoing community spread.
  • Group gatherings of more than 50 persons are to be strictly avoided.
  • Stay home when you are sick or experiencing symptoms of respiratory illness with fever, cough, or difficulty breathing.
  • Avoid contact with others that are sick or experiencing COVID-19 like symptoms.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Region 8/Western Suburban IDPH Map

You can check on Bensenville’s (region 8) current status. The map includes information regarding ICU bed availability, illness admissions, and daily increases. View the map at

DuPage County Health Department Map

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of July 16, there have been a total of 457 lab confirmed cases in Bensenville.

The best way you can protect yourself is to socially distance yourself from people outside of your home, and limit your potential exposure. Wash your hands regularly, for 20 seconds, using soap, and do not touch your face with unwashed hands.


Village President DeSimone signed Executive Order 2020-04. This order permits outdoor dining in accordance with Governor Pritzker’s Phase 3 Reopening. Restaurants will be required to submit an application prior to commencing out door dining.

Read the full Phase 4 guidelines for reopening businesses and returning people to work safely. Follow the link to view all COVID-19 related Governor Executive Orders.

The Village of Bensenville is now open with limited hours for essential business. Face covering will be required inside the building and we are asking patrons to maintain social distancing by remaining 6 feet away from others. We have installed hand sanitizer stations and protective barriers at our counters to help ensure the health and safety of both our employees and the public.

Village Hall hours of operation are 8:00 am to 5:00 pm on Monday, Wednesday, Thursday and Friday, and 8:00 am to 6:30 pm on Tuesdays (no in-person payments accepted after 6:30 pm).

Whenever possible, residents and businesses are still encouraged to use no-contact options to conduct business by making use of our website ( , submitting requests and concern using our online report a concern system, or communicating with staff over the phone.  The main number for Village Hall is 630-766-8200

Most Village services and transactions can be completed online, by mail or by phone. In particular, please note:

  • Mail payments to 12 S Center St., Bensenville, IL 60106.
  • Payments can be placed in the white curbside drop box on the west side of the Village Hall at 12 S Center St., Bensenville. Please make sure you provide your account number or other account identification information so that the payment can be applied to your account correctly.
  • Payments can be made remotely through our website at using the ONLINE Payments link for most routine transactions. Should you have questions, please contact the Finance Department: 630-766-8200.
  • For those seeking permits, the Community Development Department operates regular hours for the permitting program. Permit curbside pick-up is available upon request to facilitate special circumstances, only between the hours of 8:00 am to 5:00 pm . Additionally, the vast majority of questions about permits can be addressed over the phone at 630-350-3413.
  • Questions and requests for service from any department can be submitted using our online report a concern system

To safely reopen we are following the guidance provided by the Illinois Department of Public Health (IDPH), and the Centers for Disease Control and Prevention (CDC). We have made a few modifications to our facilities to protect visitors, employees and the most vulnerable populations.

The Village of Bensenville is committed to providing the services you have come to expect in ways that are healthy and safe for all. We are thankful for your patience and look forward to serving you soon.

Illinois COVID-19 Hotline and Email Address

The Centers for Disease Control and Prevention (CDC) is posting updates on its website that include summaries outlining case numbers and a map and list of affected states and countries. If you have questions about Coronavirus, you may call the Illinois Coronavirus Disease (COVID-19) Hotline 1(800) 889-3931 or, email DPH.SICK@ILLINOIS.GOV at any time. 

DuPage County Health Department to Open COVID-19 Testing Facility

DuPage County will be offering community-based COVID-19 testing at the DuPage County Complex. The entrance is located on County Farm Road a few blocks North of Roosevelt Road at a stoplight. The testing site will be available 7 a.m. - 3 p.m., Tuesday - Saturday, pending daily test capacity.

  1. Village Exec. Orders
  2. DuPage Dashboard
  3. Governor's Announcements
  4. Public Testing Sites

Village of Bensenville Emergency Declarations

As stated in various press releases, the Village encourages all residents and business owners to understand and follow, to the best of their ability, CDC guidelines, social distancing and face covering orders in place by the State of Illinois with regard to the COVID-19 pandemic. The Village is continually monitoring actions made at the County, State and Federal level and will update this page as response efforts change over time.

Village President Frank DeSimone declared a State of Emergency in the Village of Bensenville. The State of Emergency allowed:

  • help the Village access Federal funding.
  • allow the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

As COVID-19 continues to impact the community, Village President Frank DeSimone issued several executive orders in an effort to further reduce COVID-19 impacts in Bensenville. These executive orders also serve as a reminder that the State of Illinois has issued a stay at home order for all Illinois residents.

Read on...

  1. Resident Resources
  2. Business Resources
  3. Senior Resources

Residents may be interested in the following relief efforts, such as payment extensions, which are related to the COVID-19’s societal impact.

  • Village President Frank DeSimone has issued several executive orders in an effort to further reduce COVID-19 impacts 
  • NicorGasComEd, Comcast and AT&T have announced programs which include temporary suspension of shut-offs and related financial relief.
  • To locate a multitude of other community resources, please visit This website contains information on where you can find emergency shelter, mental health support, transportation services and more.
  1. Useful Links
  2. Official Notices
  1. Video Updates
  2. How to Help
COVID-19 Get the latest information from the Village of Bensenville about COVID-19.