COVID-19 Information Portal

Governor Begins Phase 4 of Restore Illinois Plan

The Village of Bensenville has moved from Phase 3 to Phase 4 of the State’s 5-Phase "Restore Illinois" Plan, along with certain modifications. The governor’s plan allows for more activities to open up as the coronavirus slows its spread. Read the full Phase 4 guidelines for reopening businesses and returning people to work safely.

Phase 4 guidelines include five new industry categories and updated recommendations for the existing categories from Phase 3. Each set of guidelines includes a common set of guidelines that are expected and encouraged among all employers and activity types, as well as workplace and program-specific guidelines. See an overview of the Phase 4 changes here.

Village staff worked with local businesses to find creative solutions to support reopening, while adhering to the State’s guidelinesThe categories of businesses that will be allowed to reopen in Phase 4, with specific restrictions, include:

  • All Industries- Follow guidelines on capacity limits and group sizes.
  • Day Camps- Open with 50% capacity & 15 or less group size restrictions plus additional guidelines
  • Film Production - Open with 50% capacity & 50 or less group size restrictions plus additional guidelines
  • Health And Fitness - Open with 50% capacity & 50 or less group size restrictions plus additional guidelines
  • Indoor/Outdoor Recreation – Open with 50% capacity & 50 or less group size restrictions plus additional guidelines
  • Manufacturing - All open with distance and group size restrictions plus additional guidelines
  • Meetings and Social Events - Open with 50% capacity & 50 or less group size restrictions plus additional guidelines
  • Museums - Open with 25% capacity & 50 or less group size restrictions plus additional guidelines
  • Offices - Open with 50% capacity & 50 or less group size restrictions plus additional guidelines
  • Restaurants And Bars- Open with social distancing,  25%  standing capacity & 10 or less group size restrictions plus additional guidelines
  • Retail And Service Counter - Open with 50% capacity limit plus additional guidelines
  • Personal Care - Open with 50% capacity limit plus additional guidelines
  • Outdoor Seated Spectator Events  - Open with 20% seating capacity limit plus additional guidelines
  • Theaters And Performing Arts - Open with 50% capacity & 50 or less group size restrictions plus additional guidelines
  • Youth And Recreational Sports- Open with 50% facility capacity, 20% seating capacity & 50 or less group size restrictions plus additional guidelines and restrictions.
  • Zoos - Open with 25% capacity & 50 or less group size restrictions plus additional guidelines

Village President DeSimone signed Executive Order 2020-04. This order permits outdoor dining in accordance with Governor Pritzker’s Phase 3 Reopening. Restaurants will be required to submit an application prior to commencing out door dining.

Read the full Phase 4 guidelines for reopening businesses and returning people to work safely. Follow the link to view all COVID-19 related Governor Executive Orders.

The Village of Bensenville is now open with limited hours for essential business. Face covering will be required inside the building and we are asking patrons to maintain social distancing by remaining 6 feet away from others. We have installed hand sanitizer stations and protective barriers at our counters to help ensure the health and safety of both our employees and the public.

Village Hall hours of operation are 8:00 am to 5:00 pm on Monday, Wednesday, Thursday and Friday, and 8:00 am to 6:30 pm on Tuesdays (no in-person payments accepted after 6:30 pm).

Whenever possible, residents and businesses are still encouraged to use no-contact options to conduct business by making use of our website (www.bensenville.il.us) , submitting requests and concern using our online report a concern system, or communicating with staff over the phone.  The main number for Village Hall is 630-766-8200

Most Village services and transactions can be completed online, by mail or by phone. In particular, please note:

  • Mail payments to 12 S Center St., Bensenville, IL 60106.
  • Payments can be placed in the white curbside drop box on the west side of the Village Hall at 12 S Center St., Bensenville. Please make sure you provide your account number or other account identification information so that the payment can be applied to your account correctly.
  • Payments can be made remotely through our website at www.bensenville.il.us using the ONLINE Payments link for most routine transactions. Should you have questions, please contact the Finance Department: 630-766-8200.
  • For those seeking permits, the Community Development Department operates regular hours for the permitting program. Permit curbside pick-up is available upon request to facilitate special circumstances, only between the hours of 8:00 am to 5:00 pm . Additionally, the vast majority of questions about permits can be addressed over the phone at 630-350-3413.
  • Questions and requests for service from any department can be submitted using our online report a concern system

To safely reopen we are following the guidance provided by the Illinois Department of Public Health (IDPH), and the Centers for Disease Control and Prevention (CDC). We have made a few modifications to our facilities to protect visitors, employees and the most vulnerable populations.

The Village of Bensenville is committed to providing the services you have come to expect in ways that are healthy and safe for all. We are thankful for your patience and look forward to serving you soon.

Illinois COVID-19 Hotline and Email Address

The Centers for Disease Control and Prevention (CDC) is posting updates on its website that include summaries outlining case numbers and a map and list of affected states and countries. If you have questions about Coronavirus, you may call the Illinois Coronavirus Disease (COVID-19) Hotline 1(800) 889-3931 or, email DPH.SICK@ILLINOIS.GOV at any time. 

DuPage County Health Department to Open COVID-19 Testing Facility

DuPage County will be offering community-based COVID-19 testing at the DuPage County Complex. The entrance is located on County Farm Road a few blocks North of Roosevelt Road at a stoplight. The testing site will be available 7 a.m. - 3 p.m., Tuesday - Saturday, pending daily test capacity.

  1. Village Exec. Orders
  2. DuPage Dashboard
  3. Governor's Announcements
  4. Public Testing Sites

Village of Bensenville Emergency Declarations

As stated in various press releases, the Village encourages all residents and business owners to understand and follow, to the best of their ability, CDC guidelines, social distancing and face covering orders in place by the State of Illinois with regard to the COVID-19 pandemic. The Village is continually monitoring actions made at the County, State and Federal level and will update this page as response efforts change over time.

Village President Frank DeSimone declared a State of Emergency in the Village of Bensenville. The State of Emergency allowed:

  • help the Village access Federal funding.
  • allow the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

As COVID-19 continues to impact the community, Village President Frank DeSimone issued several executive orders in an effort to further reduce COVID-19 impacts in Bensenville. These executive orders also serve as a reminder that the State of Illinois has issued a stay at home order for all Illinois residents.

Read on...

  1. Resident Resources
  2. Business Resources
  3. Senior Resources

Residents may be interested in the following relief efforts, such as payment extensions, which are related to the COVID-19’s societal impact.

  • Village President Frank DeSimone has issued several executive orders in an effort to further reduce COVID-19 impacts 
  • NicorGasComEd, Comcast and AT&T have announced programs which include temporary suspension of shut-offs and related financial relief.
  • To locate a multitude of other community resources, please visit https://dupagecris.org/. This website contains information on where you can find emergency shelter, mental health support, transportation services and more.
  1. Useful Links
  2. Official Notices
  1. Video Updates
  2. How to Help
COVID-19 Get the latest information from the Village of Bensenville about COVID-19.