The Illinois Environmental Protection Agency (IEPA) requires every water supplier to develop and implement a comprehensive cross connection control program for the elimination of existing cross connections and prevention or protection from all future cross connections. Regulations are in place to protect our drinking water systems

A requirement of the program is to conduct a survey of all water customers every three years. Bensenville water customers will receive a survey post card in the mail soon, if not already. 

Please simply follow the directions on the postcard for completion of the survey. There is no cost and it takes only a few moments to complete. Surveys should be completed within 30 days of receipt of the post card.

Bensenville is utilizing the services of Aqua Backflow from Elgin to assist with program operations, including the survey. They specialize in cross connection control program management. Note that if you have or require backflow protection, you may be also notified for compliance (testing, repairs, or installations) by Aqua Backflow. Contact them at 847-742-2296 or info@AquaBackflow.com with any questions.

Bensenville’s Cross Connection Control Program is designed to safeguard public health.  We ask for your cooperation with our program, its enforcement, and any requests for information that comes from Aqua Backflow or Bensenville staff. View and example of the survey postcard here.